Delivery Manager - HR
- Manage TA processes from Posting/ Sourcing/ Screening/ Selection/ Scheduling to On-boarding for key markets with all steps as per process (Background check etc, as per local requirements)
- Coordinate the establishment of global alignment of TA processes and procedures
- Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and contiuous improvement
- Identify and implement service delivery and process improvement opportunities and projects
- Partner with global TA CoE and Sector HR Ops teams to review progress and local process improvements
- Manage vendor managed service: all aspects of quality assurance and budget adherence
- Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company...